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Frequently Asked Questions – Artificial Flower MOQ, Samples & Shipping

Answers to the most common questions about MOQ, samples, shipping, lead time, and customization for artificial flower walls and wedding décor. Get clarity before you order.

发布于 2026-06-21

更新于 2026-06-21

Frequently Asked Questions – Artificial Flower MOQ, Samples & Shipping


Frequently Asked Questions

Everything you need to know about our artificial flower products, from order minimums to shipping.

Can't find your answer? Contact our team →客户来厂浅谈合作图_new

1. What is your Minimum Order Quantity (MOQ)?

We understand that trial orders are important. Our MOQ is flexible depending on the product type:

  • Flower Walls & Arches: MOQ starts at 2 pieces per design.
  • Flower Balls, Garlands & Bouquets: MOQ starts at 10 pieces per color/size.
  • Custom OEM/ODM orders: MOQ is negotiable – contact us to discuss your project.

For larger bulk orders, we offer better pricing. Request a quote →

2. Can I get samples before placing a bulk order?

Yes, absolutely. We offer sample services for all our artificial flower products.

  • Standard samples: Available for existing designs. Sample fee applies, refundable with bulk order.
  • Custom samples: For OEM/ODM orders, we create samples based on your specifications. Lead time is 7-10 days.
  • Sample shipping: We ship samples via DHL/FedEx (3-5 days worldwide).

We can also arrange a video call to show you samples in real time. Request samples now →

3. What is your lead time for bulk orders?

Our standard lead times depend on order size and customization requirements:

  • In-stock products: 3-5 business days for packing and dispatch.
  • Custom / OEM orders: 15-25 business days after sample approval.
  • Large bulk orders (500+ pieces): 30-40 business days.

We always give you an exact production schedule before you place the order. Check lead time for your order →

4. What materials do you use for artificial flowers?

We use high-quality materials to ensure realistic appearance and long-lasting durability:

  • Flowers: Premium PE (polyethylene) and silk fabrics – UV-resistant for outdoor use.
  • Stems & frames: Flexible wire with plastic coating (rust-proof).
  • Bases for flower walls & arches: Sturdy wooden or metal frames, powder-coated for weather resistance.

All materials are non-toxic, fire-retardant, and REACH compliant for international safety standards.

5. Do you offer custom designs (colors, sizes, shapes)?

Yes, full customization is our specialty. We are an OEM/ODM manufacturer.

  • Colors: Any Pantone color match available.
  • Sizes & shapes: We can scale designs up/down and modify shapes (square, U-shape, heart, moon, custom silhouettes).
  • Packaging: Custom labels, boxes, and branded tags available for wholesale orders.

Send us your design brief or reference photos – we'll turn them into reality. Start your custom project →

6. How do you ship products – and what is the shipping cost?

We ship worldwide via multiple options. You choose what fits your timeline and budget:

  • Express (DHL / FedEx / UPS): 3-5 business days – best for samples and urgent orders.
  • Air freight: 7-10 business days – ideal for medium-sized orders.
  • Sea freight (LCL / FCL): 20-40 business days – most cost-effective for bulk orders.

We provide exact shipping quotes based on weight, volume, and destination. Get a shipping estimate →

7. What are your payment terms?

We offer flexible payment options for our wholesale and custom clients:

  • Sample orders: 100% upfront via PayPal or wire transfer.
  • Bulk / Custom orders: 30% deposit to start production, 70% balance before shipment.
  • Established partners: Negotiable terms available for long-term cooperation.

We also accept L/C for large orders. All payment details are provided in our proforma invoice.

8. Can you provide quality certification and inspection reports?

Absolutely. We take quality control very seriously and provide full documentation:

  • ISO 9001:2015 certified factory.
  • SGS & REACH compliance certificates available upon request.
  • Bulk orders: We provide pre-shipment inspection reports (with photos/videos) and can arrange third-party inspection (SGS/BV) at your cost.

Transparency is our policy – we're happy to share any documentation you need. Request certificates →

Still Have Questions?

Our team is ready to help. Reach out to us and we'll respond within 24 hours.

Contact Us Directly →

Or email us at: xibofloral@outlook.com



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